Kurnia Sari A. Servqual Method Analysis of the Influence of Service Quality of Land and Building Rights Acquisition Fees (BPHTB) on Taxpayer Satisfaction. jit [Internet]. 2023 Jun. 12 [cited 2024 Nov. 23];17(2):292-300. Available from: http://publikasi.lldikti10.id/index.php/jit/article/view/2146